📖Background
Many users find the process of purchasing tickets for events or leisure destinations online too complicated due to the need to log in or create an account. In addition, the lack of an intuitive interface or difficulty in finding events or destinations that match their preferences also worsen the ticketing experience.
🧩Problem
Finding events or leisure destinations can be overwhelming due to scattered information across platforms. Additionally, many ticketing systems require users to create accounts or log in, adding unnecessary friction to the booking process. This makes it inconvenient for users seeking quick and hassle-free access to events or experiences.
🎯Project Goal
Through TiketJuara, we help users find events or leisure destinations that suit their needs across the globe, and make it easy to purchase tickets online without the need to login or create an account.
🧑🦰User & Audience
Travel Enthuisasts: Individual eager to explore global leisure destination, from iconic landmarks to hidden gems.
Families: groups looking for an easy ticketing process for multiple participants
👨💻My Role & Responsibility
As a UI Designer, I am responsible for handling various design aspects in the case study , including:
Understanding and analyzing the requirements of the case study.
Designing an efficient and intuitive user flow.
Developing design documents such as user journeys, wireframes, prototypes, and mockups with attention to detail to ensure an optimal user experience.
🔍Scope
I developed the design from scratch, covering the overall look and feel, design elements, and the layout for each screen. Below are the screens included in the design:
Home Screen
Booking Screen
Tour Details Screen
Booking Screen
Payment Screen
Booking Success Screen
Booking Details Screen
Check Booking Screen
Category Screen
Management Details Screen
✏️Design Process
App Inspirations
User flow
I create 2 diagram for each case
Ticket booking
b. Ticket checking
Wireframe
These are the wireframe i created .
Mockup
After creating the wireframe, I proceeded to the mockup process.
🏆Final Result
The finished product is an intuitive, visually appealing app that simplifies the process of discovering and booking events. Users can quickly find what they’re looking for, purchase tickets effortlessly, and enjoy a hassle-free experience tailored to their needs.
✨What I've done
This is my project designing the TiketJuara app, an online travel ticket booking application. I enjoyed the process of creating an intuitive and user-friendly design for a diverse audience.
Designed the application from scratch, including the look and feel, design elements, and layouts for all screens.
Developed a seamless user flow to simplify the ticketing process, eliminating the need for account creation or login.
Created detailed user journeys, wireframes, prototypes, and mockups to ensure a consistent and polished user experience across the platform.
Delivered key screens such as Home, Tour Details, Booking, Payment, Booking Success, Booking Details, Check Booking, Category, and Management Details.
🗝️Key Insight
Focus on simplifying processes
Reducing friction in the user experience by eliminating unnecessary steps, such as login requirements, made the app more accessible.Designing for diverse users
Catering to the needs of travel enthusiasts, families, and groups required balancing simplicity and functionality.Iterate based on user feedback
Incorporating feedback helped refine the app design and address pain points effectively.
